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a question of feedback

  • Jun. 13th, 2006 at 12:07 AM
cali: (books)
So I pretty much missed the whole hate meme phenomena, or at least the SGA one. A lot of people have been posting their outrage, and yeah. I just don't get it (hate memes that is, not outrage) because it seems like, at least in the supernatural threads, it was all about "blah blah blah I hate this person because they write stuff I don't like and they're obviously a huge bitch because other people do like it."

Um. Way to be self-sabotaging fandom! Hating people who are actively participating in fandom just because they're participating is not going to help anything. And what's up with the personal vendettas against BNFs? There's this really nifty feature called the scroll button when you don't want to read something.

Anyway, some people defend hate memes because they're like, the only opportunity for non-BNFs to be heard and anonymous commenting levels the playing field or something. Yes, it totally sucks that lj is more of a popularity contest than a cohesive community, but seriously, if you're yourself are actually involved in fandom, can you not see the good in encouraging everyone to participate? Because it seems to me that a lot of times creative people play off of each other and encouraging that should never, ever be a bad thing. One thing I do wish though, is that some of the stuff brought up in the hate threads could actually be discussed outside of the context of petty, spiteful commentary.

[livejournal.com profile] eleveninches posted the other day, I think in response to something that came up in [livejournal.com profile] sga_hate, about authors responding to feedback. She asked if people are affected by whether or not an author responds to their feedback. While I didn't see the original threads, I imagine some of the hate was directed at several prolific authors in the sga fandom who somewhat notoriously don't respond to feedback. In response to her questions I said this about my feedback habits:

I really try to leave feedback for everything I enjoyed reading, but if it's a writer who I know doesn't respond to feedback, I usually won't bother. Above and beyond any considerations of fandom etiquette and politeness, not responding to feedback (at least to me) seems to indicate a certain level of indifference towards even getting feedback at all.

And personally, I like writing feedback, I like picking out what I loved, and telling writers exactly what worked for me. So I usually spend a good amount of time trying to construct something more than a quick "thanks!" (not that there's anything wrong with doing that, sometimes it's all I have time for too.) Fandom is a reciprocal culture, if I don't feel like the time I put into feedback is appreciated, I won't leave it. And more than that, feedback is pretty much the best opportunity for readers to interact with writers, it's how a lot of meta gets discussed, and how a lot of people meet new friends. I don't think every writer has to automatically make friends with all of their reviewers, but I think it's nice when the channels of communication are at least open to that, even if all it is is a standard thank you reply, at least that's something.

Some of the best meta discussions I've had have come out of feedback threads, [livejournal.com profile] synecdochic is especially good at fostering those sorts of conversations when she posts fanfic. I know I've gotten to be better friends with at least half of the writers on my friendslist through conversations that started with feedback. And I know not all authors are interested in that or have time for that, but at least a thank you is, I think, called for when people give you a compliment. It just feels, at worst, rude and at least, like they don't care that people have left them feedback.

(stealing [livejournal.com profile] eleveninches' questions:) What do you guys think? Does anyone think a blanketed thank you is a poor response to feedback? Do you not leave feedback if the author doesn't say thanks? Do you get annoyed seeing an author saying a standard thank you to every comment left for them? Do you not care and leave feedback regardless of the author's actions? And, because I know there are several authors on my friendslist, do you guys all respond to your feedback? Do you feel like you have to? Or that it's a waste of time when all you can really say is "thanks" 40 times?

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[identity profile] aizjanika.livejournal.com wrote:
Jun. 14th, 2006 04:15 am (UTC)
To be honest, once I give feedback--whether in an LJ comment of via email or whatever--I usually forget all about it. If the author never responded, I'd probably not even notice. I have never, ever left feedback in hope that the author would thank me for the feedback. IMHO, when I give feedback, it's to thank the author for the story. Sometimes that's all I say, too.

If I really want to praise a story, I do it so the author will know someone liked his/her story and maybe, possibly write more. I don't do it so that I'll be somehow recognized by the author.

I don't think it's a waste of time for authors to thank for feedback, though. If the author is really grateful for the feedback, why not? But if the author doesn't have time to post "thank you" a million times, I don't have a problem with that either.
[identity profile] elance.livejournal.com wrote:
Jun. 14th, 2006 08:38 am (UTC)
I feel the same way. Feedback is my response to the story. I leave it without any expectations of thanks -- I leave it because I have to say something about that story, it impressed me that much.

As a (very occasional) writer, I do try to thank people for feedback, but I always feel so intimidated by my own feedback, and never know what to say.
[identity profile] theantimodel.livejournal.com wrote:
Jun. 16th, 2006 01:33 am (UTC)
As a (very occasional) writer, I do try to thank people for feedback, but I always feel so intimidated by my own feedback, and never know what to say.

Why do you think this is? I have seen a couple of people say that and it just baffles me. Most people would agree that the polite/civil/nice/whatever response to feedback (whatever analogy you might want to use for it) is to say thank you. I have never found that to be an intimidating thing to say. I might not ever know what to add after that, but acknowledgement of the feedback you've recieved is all that's really necessary in most cases.
[identity profile] theantimodel.livejournal.com wrote:
Jun. 16th, 2006 01:30 am (UTC)
If I really want to praise a story, I do it so the author will know someone liked his/her story and maybe, possibly write more. I don't do it so that I'll be somehow recognized by the author.

This is a good point and I would hope that most of the people participating in this thread feel the same way. The number one rule of fandom should always be don't do it if it stresses you out. If an author hates replying to feedback, or honestly doesn't have the time, fine! But a little communication goes a long way in that case. Stating up front that you will try to repspond to comments and might not be able to get to them all, or that you don't have time, or that you appreciate them all do death is probably going to smooth more feathers than it ruffles. Everyone understands being stressed out, or time crunches. But there is no excuse for not, at least in some way, reaching out to your readers and acknowledging their feedback at all, ever.