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a question of feedback

  • Jun. 13th, 2006 at 12:07 AM
cali: (books)
So I pretty much missed the whole hate meme phenomena, or at least the SGA one. A lot of people have been posting their outrage, and yeah. I just don't get it (hate memes that is, not outrage) because it seems like, at least in the supernatural threads, it was all about "blah blah blah I hate this person because they write stuff I don't like and they're obviously a huge bitch because other people do like it."

Um. Way to be self-sabotaging fandom! Hating people who are actively participating in fandom just because they're participating is not going to help anything. And what's up with the personal vendettas against BNFs? There's this really nifty feature called the scroll button when you don't want to read something.

Anyway, some people defend hate memes because they're like, the only opportunity for non-BNFs to be heard and anonymous commenting levels the playing field or something. Yes, it totally sucks that lj is more of a popularity contest than a cohesive community, but seriously, if you're yourself are actually involved in fandom, can you not see the good in encouraging everyone to participate? Because it seems to me that a lot of times creative people play off of each other and encouraging that should never, ever be a bad thing. One thing I do wish though, is that some of the stuff brought up in the hate threads could actually be discussed outside of the context of petty, spiteful commentary.

[livejournal.com profile] eleveninches posted the other day, I think in response to something that came up in [livejournal.com profile] sga_hate, about authors responding to feedback. She asked if people are affected by whether or not an author responds to their feedback. While I didn't see the original threads, I imagine some of the hate was directed at several prolific authors in the sga fandom who somewhat notoriously don't respond to feedback. In response to her questions I said this about my feedback habits:

I really try to leave feedback for everything I enjoyed reading, but if it's a writer who I know doesn't respond to feedback, I usually won't bother. Above and beyond any considerations of fandom etiquette and politeness, not responding to feedback (at least to me) seems to indicate a certain level of indifference towards even getting feedback at all.

And personally, I like writing feedback, I like picking out what I loved, and telling writers exactly what worked for me. So I usually spend a good amount of time trying to construct something more than a quick "thanks!" (not that there's anything wrong with doing that, sometimes it's all I have time for too.) Fandom is a reciprocal culture, if I don't feel like the time I put into feedback is appreciated, I won't leave it. And more than that, feedback is pretty much the best opportunity for readers to interact with writers, it's how a lot of meta gets discussed, and how a lot of people meet new friends. I don't think every writer has to automatically make friends with all of their reviewers, but I think it's nice when the channels of communication are at least open to that, even if all it is is a standard thank you reply, at least that's something.

Some of the best meta discussions I've had have come out of feedback threads, [livejournal.com profile] synecdochic is especially good at fostering those sorts of conversations when she posts fanfic. I know I've gotten to be better friends with at least half of the writers on my friendslist through conversations that started with feedback. And I know not all authors are interested in that or have time for that, but at least a thank you is, I think, called for when people give you a compliment. It just feels, at worst, rude and at least, like they don't care that people have left them feedback.

(stealing [livejournal.com profile] eleveninches' questions:) What do you guys think? Does anyone think a blanketed thank you is a poor response to feedback? Do you not leave feedback if the author doesn't say thanks? Do you get annoyed seeing an author saying a standard thank you to every comment left for them? Do you not care and leave feedback regardless of the author's actions? And, because I know there are several authors on my friendslist, do you guys all respond to your feedback? Do you feel like you have to? Or that it's a waste of time when all you can really say is "thanks" 40 times?

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Comments

[identity profile] theantimodel.livejournal.com wrote:
Jun. 16th, 2006 02:00 am (UTC)
As far as other writers replying to my feedback comments on fic...I appreciate the gesture when they do. If they have time to reply in detail, that's wonderful. But I appreciate that just as much as someone taking time to copy and paste "Thanks!" seventy-five times in a row. We all have lives and responsibilities that consume our time. Taking a moment away from that to acknowledge me is a kindness, and I appreciate it.

Before this post I really hadn't thought much more than that I think it's polite to respond to the fedback you get, although I've never expected that all authors will have either the time on inclination to do so. 120 comments later, I still think it's more favorable to respond to feedback, but I think the reason why has changed. While I will always believe that saying thank you and you're welcome are completely warranted in all exchanges (of compliments, gifts, or whatever other analogy one might apply to feedback,) responding to feedback isn't just about being polite, it's also about ackowledgment. Most readers are just that, readers. And while a lot of them try to take on other fannish activities, on the whole, readers are always going to feel like second class citizens in a culture built around the ability to write (and vid and draw, etc.) Livejournal is based around written communication and a system of comments, replies, and counter-replies. When an author consistently fails to acknowledge their readers it frustrates me and it disappoints me.

Not all writers are going to have time to reply to all of their comments and keep communication going. And that's fine with me. But I think even then, it's far more preferable for them to address their lack of reply in some manner than it is for them to ignore the issue entirely. If the sga_hate meme was anything to go by, silence, in this case, breeds contempt. I don't think a lack of response to my feedback is a personal slight. I'm never going to go around saying I hate _____ because they didn't respond to meeeeeee! I'm never going to start keeping track of whether or not an author replies to my feedback, but if I start to notice the habit, I'm probably always going to be less inclined to leave them detailed feedback in the future.